Frequently Asked Questions

Can I order as a private customer?

Yes, we offer services for both private and corporate customers.

How long is the delivery time for custom-made parts?

We have a large selection of materials in stock and process your parts immediately after receiving your order, either in our own production facility or with our partners. This allows us to complete and deliver your parts typically within 10 working days.

How can I learn to use the CAD system?

Please check our tutorials, where the basic functions of our system are explained. We are also developing instructional videos to support you as best as possible. Enjoy!

Can I design my part and order it later?

Yes, if you create an account, you can save parts in your personal area and access them later. You can also share your ideas with others.

How can I check the details of my order status?

Orders placed can be tracked in your personal area. All order details associated with the cart are viewable, including order status and shipment tracking.